Installing a New Windows Player

Below you can find the recommended configuration for Windows based device you will use as digital signage players. Any device which can run Windows 7 and higher will be able to be used as a digital signage player. Please notice that this new Java based player app is still a beta version. This is a live document which is based on our beta testers experience, so it will be updated as we go on. Please send us any feedback and recommendations on the below so we can keep improving it.

<your username> – this is the user which will log in to the PC and is supposed to run on that PC the signage app.

On the PC:

  1. Log in to the digital signage computer/mini PC with <your username>.
  2. If the old signage Air app is running there, press Esc to exit the full screen mode of the app and then close the app.
  3. Disable the screen saver.
  4. In the power options (under the control panel), make sure that the PC will never dim the display, never turn off the display and never put the computer in sleep mode.
  5. Uninstall all unneeded programs to prevent interference with the NoviSign app.
  6. Disable auto update requests from installed programs (such as Acrobat Reader, printer, etc.), so they won’t pop up on the screen while playing.
  7. If the old signage Air app was running there and you’d like to remove it, please follow this step, otherwise go to the next step.

    a. Start the Task Manager, then check the “Show processes from all users”.
    b. End the process “Signage Player.exe” and “Novisign Player.exe” if there is one running.
    c. Close the Task Manager.
    d. In order to see hidden files and folders and file extensions as well, do this:
        i. Open the file explorer.
        ii. Click the “Organize” menu bar.
        iii. Click the “Folder and search options” menu item.
        iv. Click the “View” tab.
        v. Set the radio button to “Show hidden files, folders and drives”.
        vi. Uncheck the “Hide extensions for known file types” checkbox.
        vii. Uncheck the “Hide protected operating system files (Recommended)” checkbox.
        viii. Press “Yes” and then press “OK”. Now, you can see hidden system files and folders.
    e. Go to the “Control Panel” -> “Programs and Features”.
    f. Uninstall (if it is installed) “Adobe Air”, “Adobe Flash Player”. Also uninstall “Signage Player” or “Novisign Player” if you have any of them.
    g. Shift-delete the folder “C:\Users\<your username>\Novisign” (if exists) and also shift-delete the folder “C:\Users\<your username>\Signage” (if exists).

  8. Download the following to the desktop of the PC:
    a. The native Windows player app (~40MB). Please notice that there are 2 versions: one for 64bit OS and another for x86 (32bit) OS.
        The 64bit installation file is at http://app.novisign.com/downloads/files/novisign-4.3.59-0-62b-x64.exe
        And the x86 installation file is at http://app.novisign.com/downloads/files/novisign-4.3.59-0-62b-x86.exe
    b. The LAV filters pack – click here to download.
  9. After all is in the PC desktop, the next step is to double click the app’s installation file and follow the steps of installation. You better choose to create a desktop shortcut of the app during the installation process.
  10. Copy the shortcut from the desktop to the startup folder of the Windows, so the signage app will start automatically every time the Windows boots (in every different Windows type it is done differently).
  11. In some cases you might need to install the LAV filters pack, to prevent some display issues with videos. You can omit this step and do it later in case you encounter such issues. When you install it, you will need to uncheck everything, except the “LAV Splitter” checkbox and the “LAV Audio” checkbox. If you still have errors on screen, while trying to display video, you will have to uninstall the LAV filter pack, restart the PC and install another codec pack instead (click here to download). When installing the alternative codec pack, make sure you uncheck other freeware installation checkboxes during the installation.
  12. Run the app by clicking app’s shortcut which was placed on your desktop.
  13. It’s time to configure the app:
    a. Type the unique long hexadecimal screen key which you created in the online Studio, in the “Screen key” text box.
    b. Check the “Play on open” checkbox (so the playlist will start running automatically once the app has started).
    c. Check the “Full screen” checkbox (so the playlist will run full screen).
    d. Click the gear icon in the top right corner of the window, in order to access the settings of the player app.
    e. In the left “Preferences” menu pane, click the “Display” option, uncheck the “Display Notifications” checkbox, so error notifications won’t be visible in the display. Also check the “Slideshow Transitions” checkbox, in order to have better transitions between slides within any slideshow widget.
    f. If you like to change other settings in any other menu option of the preferences, you can also do it.
    g. Press the arrow icon in the top right corner of the window, in order to return to the entrance screen of the app.
    h. Press the “Play” button and the player app will start downloading the media items and will run your playlist. If you like to stop it, you can always press the Esc button in the keyboard (and this will take you back to the entrance screen of the app) or hover the mouse cursor above the top part of the window, which will trigger a panel to appear there, in which you can press the stop button.
  14. Shift-delete from your desktop the 2 files which you have downloaded in clause #8. You do not need them anymore.
  15. Please remember: When uploading video files to be displayed in an the native Windows player, make sure all of them are in MP4 (AVC) format.

 
NoviSign Windows digital signage player app
 
* If you like to see the installation manual of the old Air (Windows) player app, click here.
* If you like to see the installation manual of the Android player app, click here.
* If you like to see the installation manual of the Chromebox player app, click here.