The following agreement is between NoviSign Ltd. (“NoviSign”) and you (“Client”). By completing the registration process, Client agrees to be bound by this Agreement when signing up for NoviSign service.

I. Description of Service

NoviSign hosts an online digital signage application service, for broadcasting signs to screens connected to the Internet. This agreement defines terms and conditions for using NoviSign service.

II. Proprietary Rights

NoviSign hereby grants Client a non-exclusive, non-transferable application service for the sole purpose of evaluation during a free trial period. The Client acknowledges that all Title & Rights for the software and services provided and all intellectual property associated with it is the sole property of NoviSign Ltd.

III. Data Processing

NoviSign may keep records of:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers (such as the pages in our websites which you have visited).

The records will be kept for good, unless the Client asks, by writing, NoviSign to be forgotten (to be deleted).

NoviSign may use the information we collect from the Client when the Client registers, makes a purchase, signs up for NoviSign’s newsletter, responds to a survey or marketing communication, surfs the websites, or uses certain other site features in the following ways and purposes:

  • Internal record keeping.
  • NoviSign may use the information to improve NoviSign’s products and services.
  • To personalize user’s experience and to allow NoviSign to deliver the type of content and product offerings in which the Client is most interested.
  • To allow NoviSign to better service the Client in responding to the Client’s customer service requests.
  • From time to time, NoviSign may also use the Client’s information to contact the Client for his order, subscription, market research or other products, services and news. NoviSign may use the information to customize the website according to the Client’s interests.

IV. Security

As a data controller (as defined in the General Data Protection Regulation, “GDPR” – Regulation (EU) 2016/679), NoviSign is committed to ensuring that the Client’s information is secured. In order to prevent unauthorized access or disclosure, NoviSign has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects online and offline.

For any GDPR issue (personal data), please feel free to inquire our European representative in Portugal, who acts as the focal point of contact for any GDPR issue. You can do that by sending an email to gdpr@novisign.com.

V. Data Controller and Data Processor

NoviSign as a data controller and data processor is obliged to:

  • Impose confidentiality obligations on persons authorized to process the personal data.
  • Ensure the security of the personal data.
  • Return or destroy the personal data at the end of the processing arrangement, unless it is required to NoviSign as mentioned in clause no. III above.

VI. Partner as Data Processor

In case the Client becomes a NoviSign’s partner (reseller), the Client obliges to:

  • Process personal data only on NoviSign’s system;
  • Impose confidentiality obligations on persons authorized to process the personal data.
  • Ensure the security of the personal data.
  • Comply with additional rules restricting the appointment of sub-processors.
  • Assist NoviSign to comply with data subjects’ rights.
  • Assist NoviSign to comply with data security requirements.
  • Return or destroy the personal data at the end of the processing arrangement, unless it is required to the Client as mentioned in clause no. III above.
  • Provide NoviSign with all information necessary for NoviSign to demonstrate compliance to GDPR.
  • Notify NoviSign immediately if it believes that any instructions from NoviSign are illegal.

VII. Limited Liability

  • Client uses the NoviSign service at its own risk. NoviSign does not guarantee that the service will always be available, uninterrupted, error-free, or that all defects will be corrected, except where expressly stated in this Agreement, an applicable Order Form, or Service Level Agreement.
  • To the maximum extent permitted by law, NoviSign will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, or data arising from the use of, or inability to use, the NoviSign service.
  • NoviSign’s total aggregate liability arising from or relating to this Agreement or the NoviSign service will not exceed the total fees actually paid by Client to NoviSign during the twelve (12) months immediately before the event or circumstance giving rise to the claim. If Client has used the service for less than twelve (12) months, the maximum liability will be limited to the total fees actually paid during that period. 
  • Nothing in this Section limits any liability that cannot be limited or excluded under applicable law.

VIII. Indemnification

Client agrees that it shall defend, indemnify and hold NoviSign harmless from any and all demands, liabilities, losses, costs and claims, including attorneys’ fees, (“Liabilities”) asserted against NoviSign, its agents, its customers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by Client, its agents, employees or assignees.

This agreement represents the complete agreement and understanding between NoviSign and Client and supersedes any other written or oral agreement. Upon notice published online, NoviSign may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change the services offered. Submission of Client’s account order shall constitute the Client’s complete acceptance of these Terms and Conditions.

IX. Fair Use

  • The NoviSign service is intended for normal and reasonable use for creating, managing, distributing, and displaying digital signage content. 
  • NoviSign may establish and apply reasonable usage limits, quotas, rate limits, storage limits, bandwidth limits, or other restrictions from time to time, based on factors such as system capacity, security, availability, service performance, third-party service limitations, and costs of providing the service. 
  • NoviSign may limit, throttle, restrict, suspend, or disable usage that is excessive, abnormal, abusive, automated at an unreasonable scale, or materially inconsistent with the intended use of the service as a digital signage platform.
  • These Fair Use provisions also apply to AI-powered features. AI-powered features are not provided on an unlimited-use basis, and NoviSign may apply usage limits, quotas, rate limits, throttling, restrictions, suspension, or disablement where AI usage is excessive, abnormal, abusive, or creates unreasonable system load, service impact, or third-party AI costs.
  • Where reasonably necessary to protect the service, other customers, system availability, security, or NoviSign from excessive third-party costs or service limitations, NoviSign may take such measures without prior notice.

X. Data Sharing and Visibility within User Accounts

When you share a creative, widget, or any content with another user account, certain information related to these linked accounts may become visible to users who have access to the shared content. Such information may include usernames, account identifiers, and other metadata necessary solely to facilitate sharing and collaboration. This controlled sharing is an essential part of how our services operate and is governed by the data processing and sharing principles outlined in this terms & conditions agreement. Access to personal data within users or related accounts is strictly limited to authorized users and only to the extent necessary for collaboration. NoviSign implements appropriate technical and organizational measures to protect your personal information and ensure it is accessible only to those with the necessary permissions. By using NoviSign’s service and sharing content with other partner accounts or user partners, you acknowledge and consent to this limited and secure data sharing.

XI. Termination

NoviSign may terminate the license granted herein at any time and for any reason.

XII. Cancellation & Refund

  • Monthly Subscriptions: You can cancel at any time, and you won’t be charged for subsequent months. However, charges already incurred are non-refundable.
  • Annual Subscriptions: A 14-day grace period applies, during which you can cancel and receive a full refund. After this period, payments are non-refundable.
  • How to Cancel: To cancel your subscription, send an email to billing@novisign.com

XIII. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Israel.
For transactions subject to the laws of the State of Israel, NoviSign complies with the Israeli Consumer Protection Law, 1981, including all applicable provisions related to subscription services, cancellation rights, and fair trade practices.

XIV. Privacy

Our Privacy Policy describes the collection, use and sharing of certain information that may be provided in connection with your use of our services. You acknowledge and agree that all users will read and understand our Privacy Policy before accessing or using our services. By using the services, you acknowledge that your data will be processed in accordance with our Privacy Policy and this Agreement and may be processed in a country where it was collected, as well as in countries where privacy laws may be less stringent, including the United States. By using our services or submitting your data through our services, You expressly consent to such processes. To the extent, you provide personal information about a named person or entity that is not a current user of our services, you represent that you have that person’s or entity’s consent to do so.

XV. AI-Powered Features

  • NoviSign may provide artificial intelligence (“AI”)-powered features as part of the NoviSign service. Use of AI-powered features is optional and is provided on an “as is” basis.
  • AI-generated output may be inaccurate, incomplete, inappropriate, non-unique, or unsuitable for Client’s intended use. Client is responsible for reviewing and approving all AI-generated output before using, displaying, or publishing it. NoviSign makes no warranty regarding the accuracy, quality, completeness, legality, suitability, or uniqueness of AI-generated output.
  • To the extent permitted by applicable law, Client retains its rights in content submitted to AI-powered features and owns the resulting AI-generated output.
  • NoviSign does not use content or data submitted by Client to train or fine-tune AI models operated by NoviSign. AI-powered features may use third-party AI providers, which may change from time to time. Information submitted to such providers may be processed in accordance with their applicable contractual terms, policies, and data practices. NoviSign does not control the underlying AI models or the independent data practices of such third-party providers, except to the extent required by applicable law or expressly agreed by NoviSign in writing.
  • AI-powered features are subject to the Fair Use provisions of these Terms.