We’re excited to announce the official launch of our brand-new all-in-one NoviSign Help Center!
The Help Center is designed to be your go-to resource for everything you need to know about the NoviSign digital signage platform. Whether you’re looking for step-by-step guides, troubleshooting tips, or general product information, you now have everything in one easy-to-navigate place.
Why You’ll Love the New Help Center
- Powerful Search Bar – Simply type your question and get instant, relevant, results
- Categories & Subcategories – Content is neatly organized so you can quickly find what you’re looking for
- Breadcrumbs Navigation – Always know where you are and easily move between sections
- All-in-One Resource – Our entire knowledge base has been consolidated, making it faster and easier than ever to find the answers you need
Explore the Categories
The Help Center is organized into clear categories, making it easy to browse and find what you’re looking for. No matter your experience level, you can quickly explore the sections and get the answers you need.
Easily explore categories in the new NoviSign Help Center to find answers quickly.
Here’s a look at what you’ll find inside the Help Center:
New to NoviSign? Start here. From creating your free account to following a Quick Start Guide for broadcasting content, this section walks you through the essentials. You’ll also find guidance on managing your account log and more.
All things account-related. Learn how to log in, switch between accounts, understand NoviSign billing, and manage cancellations or refunds.
Designed for administrators and partners, this section covers advanced tools like the Admin Tool, how to use the CSV Import feature, generating a report of inactive screens, and customizing your Studio CMS.
Want insights into performance? Here you’ll find guides on Proof of Play, Events Reports, and the Monitoring & Reports Tool. You can also learn how to manage users and accounts in the Reports Tool or watch a video tutorial for a hands-on walkthrough.
Everything you need to master content management. Learn how to handle creatives, playlists, and screens, and follow a 7-step training guide to get started with the Online Studio CMS.
Step-by-step guides for setting up NoviSign’s player apps on all supported devices: Android, Windows, Chrome OS, LG webOS, Samsung Tizen, Amazon Signage Stick, Linux and BrightSign.
If something doesn’t look right, start here. Explore tips and tricks, learn best practices for using media, discover the top 10 mistakes that can stop your playlist from running smoothly, and get solutions for common issues like black screen errors.
Learn how to integrate NoviSign with external systems, including APIs for catalog services, Zapier workflows, APK integration, and player configuration.
Always Current, Always Here to Help
The new NoviSign Help Center is built to make your experience simpler, faster, and more productive. Even better, we’ll be continuously updating it with new guides, tutorials, and videos so you’ll always have the latest information at your fingertips.
And if you can’t find the answer you’re looking for, our support team is always here to help at support@novisign.com.