The following agreement is between NoviSign Ltd. (“NoviSign”) and you (“Client”). By completing the registration process, Client agrees to be bound by this Agreement when signing up for NoviSign service.
I. Description of Service
NoviSign hosts an online digital signage application service, for broadcasting signs to screens connected to the Internet. This agreement defines terms and conditions for using NoviSign service.
II. Proprietary Rights
NoviSign hereby grants Client a non-exclusive, non-transferable application service for the sole purpose of evaluation during a free trial period. The Client acknowledges that all Title & Rights for the software and services provided and all intellectual property associated with it is the sole property of NoviSign Ltd.
III. Data Processing
NoviSign may keep records of:
- Name and job title.
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers (such as the pages in our websites which you have visited).
The records will be kept for good, unless the Client asks, by writing, NoviSign to be forgotten (to be deleted).
NoviSign may use the information we collect from the Client when the Client registers, makes a purchase, signs up for NoviSign’s newsletter, responds to a survey or marketing communication, surfs the websites, or uses certain other site features in the following ways and purposes:
- Internal record keeping.
- NoviSign may use the information to improve NoviSign’s products and services.
- To personalize user’s experience and to allow NoviSign to deliver the type of content and product offerings in which the Client is most interested.
- To allow NoviSign to better service the Client in responding to the Client’s customer service requests.
- From time to time, NoviSign may also use the Client’s information to contact the Client for his order, subscription, market research or other products, services and news. NoviSign may use the information to customize the website according to the Client’s interests.
IV. Security
As a data controller (as defined in the General Data Protection Regulation, “GDPR” – Regulation (EU) 2016/679), NoviSign is committed to ensuring that the Client’s information is secured. In order to prevent unauthorized access or disclosure, NoviSign has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects online and offline.
For any GDPR issue (personal data), please feel free to inquire our European representative in Portugal, who acts as the focal point of contact for any GDPR issue. You can do that by sending an email to gdpr@novisign.com.
V. Data Controller and Data Processor
NoviSign as a data controller and data processor is obliged to:
- Impose confidentiality obligations on persons authorized to process the personal data.
- Ensure the security of the personal data.
- Return or destroy the personal data at the end of the processing arrangement, unless it is required to NoviSign as mentioned in clause no. III above.
VI. Partner as Data Processor
In case the Client becomes a NoviSign’s partner (reseller), the Client obliges to:
- Process personal data only on NoviSign’s system;
- Impose confidentiality obligations on persons authorized to process the personal data.
- Ensure the security of the personal data.
- Comply with additional rules restricting the appointment of sub-processors.
- Assist NoviSign to comply with data subjects’ rights.
- Assist NoviSign to comply with data security requirements.
- Return or destroy the personal data at the end of the processing arrangement, unless it is required to the Client as mentioned in clause no. III above.
- Provide NoviSign with all information necessary for NoviSign to demonstrate compliance to GDPR.
- Notify NoviSign immediately if it believes that any instructions from NoviSign are illegal.
VII. Limited Liability
- Client expressly agrees that use of NoviSign application is at Client’s sole risk. Neither NoviSign, its employees, affiliates, agents, third-party information providers, resellers or the like, warrant that NoviSign service will not be interrupted or error free; nor do they make any warranty as to the results that may be obtained from the use of the service or as to the accuracy, reliability or content of any information or service contained in or provided through NoviSign, unless otherwise expressly stated in this Agreement.
- Under no circumstances, including negligence, shall NoviSign, its offices, agents or any one else involved in creating, producing or distributing Digital Signage service be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use NoviSign service; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to NoviSign records, programs or services. Client hereby acknowledges that this paragraph shall apply to all content on NoviSign servers.
- Notwithstanding the above, Client’s exclusive remedies for all damages, losses and causes of actions whether in contract or misdemeanor including negligence or otherwise, shall not exceed the aggregate dollar amount which Client paid during the term of this Agreement.
- IN THE EVENT THAT, NOTWITHSTANDING THE TERMS OF THIS AGREEMENT, NoviSign IS FOUND LIABLE DAMAGES, SUCH SHALL NOT EXCEED FIFTY US DOLLARS ($50).
VIII. Indemnification
Client agrees that it shall defend, indemnify and hold NoviSign harmless from any and all demands, liabilities, losses, costs and claims, including attorneys’ fees, (“Liabilities”) asserted against NoviSign, its agents, its customers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by Client, its agents, employees or assignees.
This agreement represents the complete agreement and understanding between NoviSign and Client and supersedes any other written or oral agreement. Upon notice published online, NoviSign may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change the services offered. Submission of Client’s account order shall constitute the Client’s complete acceptance of these Terms and Conditions.
IX. Fair Use
- General Usage Guidelines
NoviSign’s digital signage platform is built to support a variety of content formats and usage needs. To ensure fair access and high-quality service for all users, this Fair Use section applies limitations on file sizes, bandwidth and storage use. Client must operate within these guidelines to avoid impacting the performance or availability of the service for others. - File Size Limits
To maintain system efficiency, Client is required to adhere to the following file size restrictions:- Individual media files, such as images or videos, must not exceed 500MB.
- Large files should be optimized using compression tools before upload.
Files that exceed these limits may be rejected or cause delays in processing and display.
- Bandwidth Usage
NoviSign’s platform is optimized for typical digital signage use cases. Excessive bandwidth consumption, such as streaming high-resolution content continuously or uploading unusually large volumes of data, is not permitted. Bandwidth usage is monitored, and limits may be enforced to prevent service degradation.- Monthly data usage for any single screen or account must not exceed 1TB without prior approval.
- Abusive bandwidth use, including automated uploads or downloads outside of normal operations, is prohibited.
- Monitoring and Adjustments
To ensure fair resource allocation, NoviSign may adjust file size and bandwidth limits based on system capacity and usage patterns. If the Client exceeds these limits the Client may receive notifications to reduce usage or have his accounts temporarily restricted until compliance is achieved. - Compliance and Reporting
By using NoviSign’s platform, Client agrees to optimize files and manage bandwidth usage responsibly. Violations of these guidelines may result in penalties, including suspension of access or termination of services. If the Client observes misuse or abuse of system resources, the Client should report it to NoviSign’s support team for prompt action.
These guidelines are in place to ensure a consistent, high-quality experience for all users of NoviSign’s platform. For further details or exceptions, the Client may contact NoviSign’s customer support team.
X. Termination
NoviSign may terminate the license granted herein at any time and for any reason.
XI. Governing Law
This Agreement shall be governed and construed in accordance with the laws of the State of Israel.
XII. Privacy
Our Privacy Policy describes the collection, use and sharing of certain information that may be provided in connection with your use of our services. You acknowledge and agree that all users will read and understand our Privacy Policy before accessing or using our services. By using the services, you acknowledge that your data will be processed in accordance with our Privacy Policy and this Agreement and may be processed in a country where it was collected, as well as in countries where privacy laws may be less stringent, including the United States. By using our services or submitting your data through our services, You expressly consent to such processes. To the extent, you provide personal information about a named person or entity that is not a current user of our services, you represent that you have that person’s or entity’s consent to do so.