Altering the items (images and video) which your users can find in their Media Center (except those which they already uploaded by themselves) is not done directly on user accounts, but rather than that it is done on profiles.
A profile is a set of definitions and assets which you, as a partner with your own subdomain, can create and apply on user accounts.
So to add, change or remove media items from the Media Center of a specific user account, you will have to make the changes on the profile which you have assigned to that user account.
Let’s see how to do that.
In order to do so, the media (images and/or videos) must exist in your administrator account’s Media Library.
You’re supposed to have at least one user account which has the administrator’s permissions – there you should have some images and videos which you’ll be able to add as default to the Media Center in any profile.
- Open the Admin Console, and Select the profiles option.
- Click and open the profile you want to add the Media to.
- Select Media Library tab.
- Now, there click on the red Add Media button, this will open a panel to the right.
- Find the media (images and/or videos) you wish to add by clicking the plus sign that appears when you hover above the media with your mouse cursor.
- The media is added to the profile. Mission is done.

Well, the only edit you can do is in the name or description of the media item.
- Open the Admin Console, and Select the profiles option.
- Click and open the profile you want to add the Media to.
- Select Media Library tab.
- On the left side, you will see all the existing media items you have within that profile. Find the media (images and/or videos) you wish to change its name or give it a description. Click its 3 dots link to open a popup menu.
- Choose the “Edit” option.
- Change the name and/or the description and press the “Save Changes” button.
- The media is altered in the profile. Mission is done.
