This section is dedicated to troubleshooting, that means resolving issues in your digital signage system.
Since the root cause can be in numerous places (your content or configuration in the online Studio CMS, the configuration and specifications of your media players, wrong interpretations of the monitoring & reports tool or misunderstanding of the Admin tool), we decided to add this section as a general one.
Troubleshooting Overview
IMPORTANT: To save your time feel free to contact NoviSign’s support team, as this is part of the service.
We are always happy to assist.