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Installing NoviSign on a BrightSign Player

This guide explains how to connect your BrightSign player to NoviSign using BSN.Cloud and pair it with your screen using Quick Link — no typing of long keys or logging in directly on the device.

BrightSign player setup overview

Overview

When setting up a BrightSign player, the first thing the device needs to know is where its content will come from. This is done during the setup process, where the player is configured to use one of BrightSign’s available publishing modes.

BrightSign offers several setup options depending on how you want to manage and deliver content.

Before You Start

Make sure you have the following ready before starting:

  • A BrightSign player running OS 8 or later
  • A BSN.Cloud account — create one at app.bsn.cloud
  • A NoviSign account
  • Your player powered on and connected to the internet

Step 1: Create a Setup in BSN.Cloud

  1. Go to https://app.bsn.cloud and sign in to your BSN.Cloud account.
  2. From the menu, select Setup.
  3. Click New Setup and fill in your Setup Name and Player Name.BSN.Cloud Setup menu
  4. Under Publishing Mode, choose Partner App.New Setup form in BSN.Cloud
  5. Click Select a Partner App and choose NoviSign from the list.Selecting Partner App publishing mode
  6. Save the setup.
  7. Select your player and click Provision.

Once provisioned, the player reboots, launches the NoviSign app, and automatically shows the Quick Link pairing screen — no additional configuration needed.

Step 2: Pair Your Player Using Quick Link

When the NoviSign app launches on your BrightSign player, it automatically shows a Quick Link pairing screen with:

  • A QR code
  • A 6-digit temporary code
  • A pairing website URL

Quick Link pairing screen showing QR code and 6-digit code

Complete the pairing from your phone or laptop — not directly on the player.

Option A — Scan the QR Code (Recommended)

  1. Open your phone camera and scan the QR code shown on the player screen.
  2. The NoviSign pairing page will open automatically.

Option B — Use the 6-Digit Code

  1. Open a browser on your phone or laptop.
  2. Go to the URL shown on the player screen and enter the 6-digit code.

Complete the Pairing

  1. Log in to your NoviSign account on the pairing page.
  2. Select the screen you want this player to represent.
  3. Click Continue.

The player connects to your screen, downloads the playlist, and begins playback.

Troubleshooting

Issue Solution
Player not showing Quick Link screen Confirm BSN.Cloud setup uses Partner App → NoviSign and player was provisioned
QR code not scanning Use the 6-digit code option instead
Content not playing after pairing Verify the screen in your NoviSign account has an active playlist assigned
Network issues Check network settings in BSN.Cloud under Setup → Network

For further help, contact support@novisign.com

NoviSign Digital Signage
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